{"id":210,"date":"2020-01-17T12:04:30","date_gmt":"2020-01-17T12:04:30","guid":{"rendered":"http:\/\/helpvn.mshopkeeper.misa.local\/vi\/?post_type=ht_kb&#038;p=210"},"modified":"2020-08-05T10:11:42","modified_gmt":"2020-08-05T03:11:42","slug":"kich_ban_tra_loi","status":"publish","type":"ht_kb","link":"\/vi\/kb\/kich_ban_tra_loi","title":{"rendered":"K\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><strong>1. M\u1ee5c \u0111\u00edch<\/strong><\/p>\n<p>&#8211; Gi\u00fap c\u1eeda h\u00e0ng c\u00f3 th\u1ec3 th\u00eam\/s\u1eeda\/x\u00f3a k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3 s\u1eed d\u1ee5ng cho c\u00e1c tin nh\u1eafn g\u1eedi kh\u00e1ch h\u00e0ng<\/p>\n<p>&#8211; S\u1eed d\u1ee5ng k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3:<\/p>\n<ul>\n<li>G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t. Xem chi ti\u1ebft <a href=\"\/vi\/kb\/gan_kich_ban_vao_gui_tin_nhan_hang_loat\">t\u1ea1i \u0111\u00e2y<\/a>.<\/li>\n<li>G\u1eedi tin nh\u1eafn ch\u00e0o m\u1eebng. Xem chi ti\u1ebft <a href=\"\/vi\/kb\/gan_kich_ban_vao_tin_nhan_chao_mung\">t\u1ea1i \u0111\u00e2y<\/a>.<\/li>\n<\/ul>\n<p><strong>2. Xem\/t\u1ea3i phim h\u01b0\u1edbng d\u1eabn<\/strong><br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/365003195?title=0&amp;byline=0&amp;portrait=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br \/>\nT\u1ea3i phim h\u01b0\u1edbng d\u1eabn <a href=\"https:\/\/vimeo.com\/365003195\" target=\"_blank\" rel=\"noopener noreferrer\">t\u1ea1i \u0111\u00e2y<\/a> (<a href=\"cach_tai_phim_huong_dan_su_dung\">Xem h\u01b0\u1edbng d\u1eabn t\u1ea3i phim<\/a>)<br \/>\n<strong>3. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n <\/strong><br \/>\n&#8211; Sau khi t\u1ef1 t\u1ea1o chatbot ho\u1eb7c s\u1eed d\u1ee5ng chatbot c\u00f3 s\u1eb5n, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd l\u01b0u l\u1ea1i c\u00e1c k\u1ecbch b\u1ea3n \u0111\u00e3 \u0111\u01b0\u1ee3c t\u1ea1o trong m\u1ee5c <strong>K\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi. <\/strong><br \/>\n&#8211; T\u1ea1i \u0111\u00e2y, c\u00f3 th\u1ec3 s\u1eeda\/x\u00f3a k\u1ecbch b\u1ea3n \u0111\u00e3 t\u1ea1o ho\u1eb7c th\u00eam k\u1ecbch b\u1ea3n m\u1edbi.<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568368765353.png\" alt=\"\" \/><\/p>\n<p><strong><br \/>\n2.1. Th\u00eam m\u1edbi K\u1ecbch b\u1ea3n<\/strong><br \/>\n&#8211; <strong>L\u01b0u \u00fd<\/strong>: Tr\u01b0\u1edbc khi t\u1ea1o k\u1ecbch b\u1ea3n tr\u00ean ch\u01b0\u01a1ng tr\u00ecnh, n\u00ean chu\u1ea9n b\u1ecb tr\u01b0\u1edbc c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n nh\u1eafn tin v\u1edbi kh\u00e1ch h\u00e0ng bao g\u1ed3m: n\u1ed9i dung tin nh\u1eafn g\u1eedi kh\u00e1ch h\u00e0ng, c\u00e1c c\u00e2u h\u1ecfi c\u1ee7a kh\u00e1ch h\u00e0ng, c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi cho t\u1eebng c\u00e2u h\u1ecfi. Chu\u1ea9n b\u1ecb tr\u01b0\u1edbc c\u00e1c m\u1eabu k\u1ecbch b\u1ea3n s\u1ebd gi\u00fap cho qu\u00e1 tr\u00ecnh t\u1ea1o k\u1ecbch b\u1ea3n tr\u00ean ch\u01b0\u01a1ng tr\u00ecnh tr\u1edf n\u00ean d\u1ec5 d\u00e0ng h\u01a1n.<br \/>\n&#8211; Nh\u1ea5n v\u00e0o <strong>Th\u00eam k\u1ecbch b\u1ea3n, <\/strong>c\u00f3 th\u1ec3 tham kh\u1ea3o <strong>video h\u01b0\u1edbng d\u1eabn t\u1ea1o k\u1ecbch b\u1ea3n<\/strong> ngay tr\u00ean ph\u1ea7n m\u1ec1m<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570076454757.png\" alt=\"\" \/><\/p>\n<p>&#8211; Th\u00eam tin nh\u1eafn: Nh\u1ea5n ch\u1ecdn th\u00eam tin nh\u1eafn v\u00e0 nh\u00e2p c\u00e1c th\u00f4ng tin c\u1ee7a tin nh\u1eafn m\u1edbi<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570077742214.png\" alt=\"\" \/><\/p>\n<p>+ Nh\u1ea5n v\u00e0o <strong>V\u0103n b\u1ea3n<\/strong> \u0111\u1ec3 nh\u1eadp n\u1ed9i dung tin nh\u1eafn, ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd h\u1ed7 tr\u1ee3 anh\/ch\u1ecb thi\u1ebft l\u1eadp th\u00eam 4 n\u1ed9i dung \u0111i k\u00e8m (bao g\u1ed3m V\u0103n b\u1ea3n tr\u1ea3 l\u1eddi, Chuy\u1ec3n h\u01b0\u1edbng, M\u1edf web, G\u1ecdi \u0111i\u1ec7n) \u0111\u1ec3 t\u01b0 v\u1ea5n cho kh\u00e1ch h\u00e0ng. C\u00e1c n\u1ed9i dung n\u00e0y s\u1ebd hi\u1ec3n th\u1ecb th\u00e0nh c\u00e1c n\u00fat ch\u1ee9c n\u0103ng ph\u00eda d\u01b0\u1edbi n\u1ed9i dung tin nh\u1eafn c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<ul>\n<li>N\u00fat V\u0103n b\u1ea3n tr\u1ea3 l\u1eddi: Nh\u1eadp t\u00ean n\u00fat v\u00e0 n\u1ed9i dung tin nh\u1eafn kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c n\u1ebfu nh\u1ea5n ch\u1ecdn n\u00fat n\u00e0y<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570078874764.png\" alt=\"\" \/><\/p>\n<ul>\n<li>N\u00fat Chuy\u1ec3n h\u01b0\u1edbng: L\u00e0 n\u00fat s\u1eed d\u1ee5ng \u0111\u1ec3 c\u00f3 th\u1ec3 chuy\u1ec3n h\u01b0\u1edbng sang 1 tin nh\u1eafn kh\u00e1c c\u00f3 trong k\u1ecbch b\u1ea3n, s\u1eed d\u1ee5ng n\u00fat n\u00e0y \u0111\u1ec3 khi kh\u00e1ch h\u00e0ng nh\u1ea5n ch\u1ecdn xem s\u1ebd m\u1edf 1 tin nh\u1eafn kh\u00e1c<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570084740340.png\" alt=\"\" \/><\/p>\n<ul>\n<li>N\u00fat M\u1edf web: Khi kh\u00e1ch h\u00e0ng nh\u1ea5n ch\u1ecdn s\u1ebd m\u1edf web c\u1ee7a c\u1eeda h\u00e0ng v\u1edbi \u0111\u1ecba ch\u1ec9 web l\u00e0 \u0111\u1ecba ch\u1ec9 \u0111\u01b0\u1ee3c nh\u1eadp khi thi\u1ebft l\u1eadp<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570084909375.png\" alt=\"\" \/><\/p>\n<ul>\n<li>N\u00fat G\u1ecdi \u0111i\u1ec7n: Khi kh\u00e1ch h\u00e0ng nh\u1ea5n ch\u1ecdn s\u1ebd g\u1ecdi tr\u1ef1c ti\u1ebfp cho shop theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 nh\u1eadp khi thi\u1ebft l\u1eadp<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570085095371.png\" alt=\"\" \/><\/p>\n<p>&#8211; Nh\u1ea5n ch\u1ecdn h\u00ecnh \u1ea3nh \u0111\u1ec3 th\u00eam \u1ea3nh cho tin nh\u1eafn<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570085315496.png\" alt=\"\" \/><\/p>\n<p>&#8211; Nh\u1ea5n ch\u1ecdn B\u1ed9 s\u01b0u t\u1eadp \u0111\u1ec3 th\u00eam b\u1ed9 s\u01b0u t\u1eadp cho tin nh\u1eafn<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570086294653.png\" alt=\"\" \/><\/p>\n<p>&#8211; Nh\u1ea5n n\u00fat l\u1ef1a ch\u1ecdn \u0111\u1ec3 th\u00eam c\u00e1c g\u1ee3i \u00fd c\u00e2u h\u1ecfi cho kh\u00e1ch h\u00e0ng<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570087728414.png\" alt=\"\" \/><\/p>\n<p>&#8211; Trong qu\u00e1 tr\u00ecnh thi\u1ebft l\u1eadp tin nh\u1eafn ch\u01b0\u01a1ng tr\u00ecnh hi\u1ec3n th\u1ecb n\u1ed9i dung tin nh\u1eafn kh\u00e1ch h\u00e0ng s\u1ebd nh\u00ecn th\u1ea5y tr\u00ean \u0111i\u1ec7n tho\u1ea1i \u1edf h\u00ecnh b\u00ean c\u1ea1nh gi\u00fap qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 xem tr\u01b0\u1edbc v\u00e0 th\u00eam b\u1edbt tin nh\u1eafn, h\u00ecnh \u1ea3nh cho h\u01a1p l\u00fd khi th\u00eam m\u1edbi tin.<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570087930369.png\" alt=\"\" \/><\/p>\n<p>&#8211; Nh\u1ea5n <strong>L\u01b0u l\u1ea1i<\/strong> \u0111\u1ec3 th\u00eam th\u00e0nh c\u00f4ng tin nh\u1eafn m\u1edbi, nh\u1ea5n <strong>H\u1ee7y b\u1ecf<\/strong> \u0111\u1ec3 H\u1ee7y thao t\u00e1c th\u00eam tin nh\u1eafn tr\u00ean.<br \/>\n&#8211; Sau khi th\u00eam th\u00e0nh c\u00f4ng tin nh\u0103n m\u1edbi, tr\u00ean m\u00e0n h\u00ecnh k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi hi\u1ec3n th\u1ecb 1 tin nh\u1eafn v\u1eeba th\u00eam<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570088048411.png\" alt=\"\" \/><\/p>\n<p>&#8211; Ti\u1ebfp t\u1ee5c t\u1ea1o th\u00eam c\u00e1c tin nh\u1eafn theo k\u1ecbch b\u1ea3n c\u1ea7n x\u00e2y d\u1ef1ng<br \/>\n&#8211; Nh\u1ea5n gi\u1eef v\u00e0 k\u00e9o tin nh\u1eafn m\u1edbi v\u1eeba th\u00eam v\u00e0o v\u00f9ng k\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng.<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570088975535.png\" alt=\"\" \/><\/p>\n<p>&#8211; Click v\u00e0o n\u00fat <strong>B\u1eaft \u0111\u1ea7u<\/strong> \u0111\u1ec3 l\u1ef1a ch\u1ecdn tin nh\u1eafn \u0111\u1ea7u ti\u00ean trong k\u1ecbch b\u1ea3n m\u00e0 kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570089097387.png\" alt=\"\" \/><\/p>\n<p>&#8211; Nh\u1ea5n v\u00e0 k\u00e9o n\u1ed1i gi\u1eefa c\u00e1c n\u00fat chuy\u1ec3n h\u01b0\u1edbng (N\u00fat xanh \u0111\u1eadm trong tin nh\u1eafn) n\u1ed1i c\u00e1c tin nh\u1eafn v\u1edbi nhau \u0111\u1ec3 t\u1ea1o k\u1ecbch b\u1ea3n ho\u00e0n ch\u1ec9nh<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570089229322.png\" alt=\"\" \/><\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570089845962.png\" alt=\"\" \/><\/p>\n<p><strong><br \/>\n2.2 S\u1eeda k\u1ecbch b\u1ea3n<\/strong><br \/>\n&#8211; T\u1ea1i m\u00e0n h\u00ecnh K\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng <img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570094364694.png\" alt=\"\" \/> \u0111\u1ec3 s\u1eeda k\u1ecbch b\u1ea3n mu\u1ed1n thay \u0111\u1ed5i<\/p>\n<p><img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570089965166.png\" alt=\"\" \/><\/p>\n<p>&#8211; \u0110\u1ec3 s\u1eeda n\u1ed9i dung tin nh\u1eafn n\u1eb1m trong k\u1ecbch b\u1ea3n, nh\u1ea5n v\u00e0o <strong>Xem chi ti\u1ebft<\/strong> c\u1ee7a tin nh\u1eafn v\u00e0 s\u1eeda t\u01b0\u01a1ng t\u1ef1 nh\u01b0 khi t\u1ea1o tin nh\u1eafn m\u1edbi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; 1. M\u1ee5c \u0111\u00edch &#8211; Gi\u00fap c\u1eeda h\u00e0ng c\u00f3 th\u1ec3 th\u00eam\/s\u1eeda\/x\u00f3a k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3 s\u1eed d\u1ee5ng cho c\u00e1c tin nh\u1eafn g\u1eedi kh\u00e1ch h\u00e0ng &#8211; S\u1eed d\u1ee5ng k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3: G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t. Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y. G\u1eedi tin nh\u1eafn ch\u00e0o m\u1eebng. Xem chi&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[132],"ht-kb-tag":[],"class_list":["post-210","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-chatbot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>K\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/vi\/kb\/kich_ban_tra_loi\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"K\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"&nbsp; 1. M\u1ee5c \u0111\u00edch &#8211; Gi\u00fap c\u1eeda h\u00e0ng c\u00f3 th\u1ec3 th\u00eam\/s\u1eeda\/x\u00f3a k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3 s\u1eed d\u1ee5ng cho c\u00e1c tin nh\u1eafn g\u1eedi kh\u00e1ch h\u00e0ng &#8211; S\u1eed d\u1ee5ng k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3: G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t. Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y. G\u1eedi tin nh\u1eafn ch\u00e0o m\u1eebng. 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M\u1ee5c \u0111\u00edch &#8211; Gi\u00fap c\u1eeda h\u00e0ng c\u00f3 th\u1ec3 th\u00eam\/s\u1eeda\/x\u00f3a k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3 s\u1eed d\u1ee5ng cho c\u00e1c tin nh\u1eafn g\u1eedi kh\u00e1ch h\u00e0ng &#8211; S\u1eed d\u1ee5ng k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi \u0111\u1ec3: G\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t. Xem chi ti\u1ebft t\u1ea1i \u0111\u00e2y. G\u1eedi tin nh\u1eafn ch\u00e0o m\u1eebng. 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