{"id":200,"date":"2020-01-17T12:04:30","date_gmt":"2020-01-17T12:04:30","guid":{"rendered":"http:\/\/helpvn.mshopkeeper.misa.local\/vi\/?post_type=ht_kb&#038;p=200"},"modified":"2020-07-04T10:52:09","modified_gmt":"2020-07-04T03:52:09","slug":"tu_tao_chatbot","status":"publish","type":"ht_kb","link":"\/vi\/kb\/tu_tao_chatbot","title":{"rendered":"T\u1ef1 t\u1ea1o chatbot"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><strong>1. M\u1ee5c \u0111\u00edch<\/strong><br \/>\n<strong>\u200b- <\/strong>Gi\u00fap c\u1eeda h\u00e0ng t\u1ef1 t\u1ea1o chatbot m\u1edbi (trong l\u1ea7n s\u1eed d\u1ee5ng \u0111\u1ea7u ti\u00ean) \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c tin nh\u1eafn\/b\u00ecnh lu\u1eadn so\u1ea1n tr\u01b0\u1edbc ho\u1eb7c g\u1eedi c\u00e1c th\u00f4ng tin v\u1ec1 khuy\u1ebfn m\u1ea1i, v\u1ec1 s\u1ea3n ph\u1ea9m, th\u00f4ng tin c\u1ee7a c\u1eeda h\u00e0ng theo k\u1ecbch b\u1ea3n \u0111\u1ec3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng k\u1ecbp th\u1eddi trong l\u00fac kh\u00f4ng c\u00f3 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00e0o online ho\u1eb7c nh\u00e2n vi\u00ean ch\u01b0a ph\u1ea3n h\u1ed3i kh\u00e1ch trong v\u00f2ng 10 ph\u00fat.<br \/>\n<strong>2. Xem\/t\u1ea3i phim h\u01b0\u1edbng d\u1eabn<\/strong><br \/>\n<iframe loading=\"lazy\" src=\"https:\/\/player.vimeo.com\/video\/365003256?title=0&amp;byline=0&amp;portrait=0\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br \/>\nT\u1ea3i phim h\u01b0\u1edbng d\u1eabn <a href=\"https:\/\/vimeo.com\/365003256\" target=\"_blank\" rel=\"noopener noreferrer\">t\u1ea1i \u0111\u00e2y<\/a> (<a href=\"cach_tai_phim_huong_dan_su_dung\">Xem h\u01b0\u1edbng d\u1eabn t\u1ea3i phim<\/a>)<br \/>\n<strong>3. C\u00e1c b\u01b0\u1edbc th\u1ef1c hi\u1ec7n<\/strong><br \/>\n&#8211; Tr\u00ean thanh ch\u1ee9c n\u0103ng c\u1ee7a k\u00eanh b\u00e1n h\u00e0ng qua Facebook click v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng chatbot \u0111\u1ec3 s\u1eed d\u1ee5ng ch\u1ee9c n\u0103ng n\u00e0y<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568338813461.png\" alt=\"\" \/>&#8211; Tr\u00ean m\u00e0n h\u00ecnh thi\u1ebft l\u1eadp chatbot ch\u01b0\u01a1ng tr\u00ecnh \u0111ang hi\u1ec3n th\u1ecb 2 l\u1ef1a ch\u1ecdn: <strong>S\u1eed d\u1ee5ng c\u00e1c chatbot c\u00f3 s\u1eb5n<\/strong> c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh ho\u1eb7c<strong> t\u1ea1o 1 chatbot m\u1edbi<\/strong> c\u1ee7a ri\u00eang c\u1eeda h\u00e0ng<\/p>\n<p><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568338744205.png\" alt=\"\" \/>&#8211; Nh\u1ea5n ch\u1ecdn <strong>T\u1ef1 t\u1ea1o chatbot<\/strong> \u0111\u1ec3 th\u00eam m\u1edbi 1 chatbot<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568362774631.png\" alt=\"\" \/>&#8211; Sau khi ch\u1ecdn T\u1ef1 t\u1ea1o chatbot, ch\u01b0\u01a1ng tr\u00ecnh \u0111ang hi\u1ec3n th\u1ecb <strong>6 b\u01b0\u1edbc<\/strong> t\u1ea1o chatbot (ch\u01b0a c\u00f3 n\u1ed9i dung) bao g\u1ed3m c\u00f3 c\u00e1c th\u00f4ng tin c\u1ea7n nh\u1eadp: <strong>T\u00ean chatbot, L\u1eddi ch\u00e0o, K\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng, C\u00e2u tr\u1ea3 l\u1eddi m\u1eb7c \u0111\u1ecbnh, C\u00e2u tr\u1ea3 l\u1eddi theo t\u1eeb kh\u00f3a v\u00e0 ch\u1ecdn fanpage s\u1eed d\u1ee5ng chatbot \u0111ang t\u1ea1o<\/strong><br \/>\n+ L\u1eddi ch\u00e0o: Th\u00f4ng tin n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3n th\u1ecb khi l\u1ea7n \u0111\u1ea7u ti\u00ean kh\u00e1ch h\u00e0ng nh\u1eafn tin cho page<br \/>\n+ K\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng: L\u00e0 tin nh\u1eafn kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c khi ch\u1ecdn n\u00fat B\u1eaft \u0111\u1ea7u \u0111\u1ec3 nh\u1eafn tin cho page<br \/>\n+ C\u00e2u tr\u1ea3 l\u1eddi m\u1eb7c \u0111\u1ecbnh: L\u00e0 tin nh\u1eafn\/B\u00ecnh lu\u1eadn kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c khi nh\u1eafn tin\/b\u00ecnh lu\u1eadn cho page m\u00e0 kh\u00f4ng c\u00f3 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng n\u00e0o online ho\u1eb7c nh\u00e2n vi\u00ean ch\u01b0a ph\u1ea3n h\u1ed3i kh\u00e1ch trong v\u00f2ng 10 ph\u00fat.<br \/>\n+ C\u00e2u tr\u1ea3 l\u1eddi theo t\u1eeb kh\u00f3a: L\u00e0 tin nh\u1eafn\/B\u00ecnh lu\u1eadn kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c khi tin nh\u1eafn\/b\u00ecnh lu\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng ch\u1ee9a c\u00e1c t\u1eeb kh\u00f3a \u0111\u00e3 thi\u1ebft l\u1eadp trong chatbot<br \/>\n<strong>3.1 T\u00ean chatbot<\/strong><br \/>\n&#8211; <strong>T\u00ean chatbot<\/strong> l\u00e0 <strong>t\u00ean ng\u00e0nh h\u00e0ng<\/strong> m\u00e0 c\u1eeda h\u00e0ng \u0111ang kinh doanh, qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng c\u00f3 th\u1ec3 \u0111\u1eb7t t\u00ean Chatbot theo nhu c\u1ea7u b\u1eb1ng c\u00e1ch nh\u1eadp tr\u1ef1c ti\u1ebfp v\u00e0o T\u00ean Chatbot.<\/p>\n<p><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568340651191.png\" alt=\"\" \/><br \/>\n<strong>3.2 L\u1eddi ch\u00e0o<\/strong><br \/>\n&#8211; T\u1ea1i m\u1ee5c L\u1eddi ch\u00e0o, qu\u1ea3n l\u00fd <strong>nh\u1eadp n\u1ed9i dung c\u1ee7a l\u1eddi ch\u00e0o m\u1edbi<\/strong>, s\u1eed d\u1ee5ng tr\u01b0\u1eddng tr\u1ed9n T\u00ean kh\u00e1ch v\u00e0 T\u00ean page \u0111\u1ec3 so\u1ea1n l\u1eddi ch\u00e0o. Sau khi nh\u1eadp xong l\u1eddi ch\u00e0o m\u1edbi, click chu\u1ed9t ra b\u00ean ngo\u00e0i \u00f4 nh\u1eadp n\u1ed9i dung l\u1eddi ch\u00e0o, qu\u1ea3n l\u00fd s\u1ebd th\u1ea5y \u0111\u01b0\u1ee3c l\u1eddi ch\u00e0o v\u1eeba nh\u1eadp tr\u00ean m\u00e0n h\u00ecnh \u0111i\u1ec7n tho\u1ea1i m\u00e0 kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c.<br \/>\n(<strong>L\u01b0u \u00fd:<\/strong> Khi kh\u00e1ch h\u00e0ng l\u1ea7n \u0111\u1ea7u nh\u1eafn tin cho page th\u00ec \u1edf n\u1ed9i dung l\u1eddi ch\u00e0o <strong>T\u00ean kh\u00e1ch<\/strong> s\u1ebd \u0111\u01b0\u1ee3c thay b\u1eb1ng t\u00ean c\u1ee7a kh\u00e1ch h\u00e0ng, <strong>T\u00ean fanpage<\/strong> s\u1ebd l\u00e0 t\u00ean c\u1ee7a page \u0111\u01b0\u1ee3c ch\u1ecdn \u0111\u1ec3 s\u1eed d\u1ee5ng chatbot)<\/p>\n<p><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568342051950.png\" alt=\"\" \/><strong>3.3 K\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng<\/strong><br \/>\n&#8211; L\u00e0 n\u1ed9i dung tin nh\u1eafn kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c sau khi nh\u1eafn B\u1eaft \u0111\u1ea7u \u0111\u1ec3 ti\u1ebfp t\u1ee5c nh\u1eafn tin cho page.<br \/>\n&#8211; Ch\u01b0\u01a1ng tr\u00ecnh h\u1ed7 tr\u1ee3 x\u00e2y d\u1ef1ng m\u1ed9t k\u1ecbch b\u1ea3n nh\u1eafn tin v\u1edbi c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi d\u00e0nh cho c\u00e1c tr\u01b0\u1eddng h\u1ee3p h\u1ecfi kh\u00e1c nhau. Kh\u00e1ch h\u00e0ng s\u1ebd l\u1ea7n l\u01b0\u1ee3t nh\u1eadn \u0111\u01b0\u1ee3c c\u00e1c tin nh\u1eafn theo \u0111\u00fang lu\u1ed3ng \u0111i c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh tr\u00ean m\u00e0n h\u00ecnh \u0111i\u1ec7n tho\u1ea1i khi nh\u1ea5n v\u00e0o c\u00e1c n\u00fat t\u01b0\u01a1ng \u1ee9ng tr\u00ean tin nh\u1eafn.<br \/>\n&#8211; D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 v\u1ec1 c\u00e1ch ho\u1ea1t \u0111\u1ed9ng c\u1ee7a k\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng (v\u1edbi c\u00e1c n\u00fat Xem s\u1ea3n ph\u1ea9m, Xem album,H\u00e0ng m\u1edbi v\u1ec1, H\u00e0ng b\u00e1n ch\u1ea1y tr\u00ean tin nh\u1eafn khi kh\u00e1ch h\u00e0ng nh\u1ea5n ch\u1ecdn s\u1ebd hi\u1ec3n th\u1ecb s\u1ea3n ph\u1ea9m tr\u00ean tab c\u1eeda h\u00e0ng c\u1ee7a page \u0111\u01b0\u1ee3c ch\u1ecdn \u0111\u1ec3 s\u1eed d\u1ee5ng chatbot)<\/p>\n<p><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568343698734.png\" alt=\"\" \/>&#8211; Trong ph\u1ea7n <strong>K\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng, <\/strong>ch\u01b0\u01a1ng tr\u00ecnh hi\u1ec3n th\u1ecb 2 l\u1ef1a ch\u1ecdn l\u00e0 <strong>Tin nh\u1eafn<\/strong> v\u00e0 <strong>K\u1ecbch b\u1ea3n<\/strong>.<br \/>\n&#8211; <strong>TH1<\/strong>: L\u1ef1a ch\u1ecdn <strong>K\u1ecbch b\u1ea3n<\/strong> \u0111\u1ec3 t\u1ea1o K\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng, b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng k\u1ecbch b\u1ea3n b\u1eb1ng vi\u1ec7c Th\u00eam tin nh\u1eafn<br \/>\n+ Th\u00eam tin nh\u1eafn: Nh\u1ea5n ch\u1ecdn th\u00eam tin nh\u1eafn v\u00e0 nh\u00e2p c\u00e1c th\u00f4ng tin c\u1ee7a tin nh\u1eafn m\u1edbi<\/p>\n<p><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570003598319.png\" alt=\"\" \/>+ V\u1edbi n\u00fat V\u0103n b\u1ea3n ch\u01b0\u01a1ng tr\u00ecnh mang \u0111i 4 n\u1ed9i dung kh\u00e1c nhau s\u1ebd hi\u1ec3n th\u1ecb th\u00e0nh c\u00e1c n\u00fat ch\u1ee9c n\u0103ng ph\u00eda d\u01b0\u1edbi n\u1ed9i dung tin nh\u1eafn c\u1ee7a kh\u00e1ch h\u00e0ng bao g\u1ed3m V\u0103n b\u1ea3n tr\u1ea3 l\u1eddi, Chuy\u1ec3n h\u01b0\u1edbng, M\u1edf web, G\u1ecdi \u0111i\u1ec7n<\/p>\n<ul>\n<li>N\u00fat V\u0103n b\u1ea3n tr\u1ea3 l\u1eddi: Nh\u1eadp t\u00ean n\u00fat v\u00e0 n\u1ed9i dung tin nh\u1eafn kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c n\u1ebfu nh\u1ea5n ch\u1ecdn n\u00fat n\u00e0y<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568345606854.png\" alt=\"\" \/><\/div>\n<ul>\n<li>N\u00fat Chuy\u1ec3n h\u01b0\u1edbng: L\u00e0 n\u00fat s\u1eed d\u1ee5ng \u0111\u1ec3 c\u00f3 th\u1ec3 chuy\u1ec3n h\u01b0\u1edbng sang 1 tin nh\u1eafn kh\u00e1c c\u00f3 trong k\u1ecbch b\u1ea3n, khi kh\u00e1ch h\u00e0ng nh\u1ea5n xem s\u1ebd m\u1edf 1 tin nh\u1eafn kh\u00e1c.<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568345752011.png\" alt=\"\" \/><\/div>\n<ul>\n<li>N\u00fat M\u1edf web: Khi kh\u00e1ch h\u00e0ng nh\u1ea5n ch\u1ecdn s\u1ebd m\u1edf web c\u1ee7a c\u1eeda h\u00e0ng v\u1edbi \u0111\u1ecba ch\u1ec9 web l\u00e0 \u0111\u1ecba ch\u1ec9 \u0111\u01b0\u1ee3c nh\u1eadp khi thi\u1ebft l\u1eadp.<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568346025256.png\" alt=\"\" \/><\/div>\n<ul>\n<li>N\u00fat G\u1ecdi \u0111i\u1ec7n: Khi kh\u00e1ch h\u00e0ng nh\u1ea5n ch\u1ecdn s\u1ebd g\u1ecdi tr\u1ef1c ti\u1ebfp cho shop theo s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u00e3 nh\u1eadp khi thi\u1ebft l\u1eadp<\/li>\n<\/ul>\n<div><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568346161330.png\" alt=\"\" \/>+ Nh\u1ea5n <strong>Ch\u1ecdn h\u00ecnh \u1ea3nh<\/strong> \u0111\u1ec3 th\u00eam \u1ea3nh cho tin nh\u1eafn.<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568346621831.png\" alt=\"\" \/>+ Nh\u1ea5n ch\u1ecdn <strong>B\u1ed9 s\u01b0u t\u1eadp<\/strong> \u0111\u1ec3 th\u00eam b\u1ed9 s\u01b0u t\u1eadp cho tin nh\u1eafn.<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568347035752.png\" alt=\"\" \/>+ Nh\u1ea5n <strong>N\u00fat l\u1ef1a ch\u1ecdn<\/strong> \u0111\u1ec3 th\u00eam c\u00e1c n\u00fat l\u1ef1a ch\u1ecdn cho kh\u00e1ch h\u00e0ng.<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568349663300.png\" alt=\"\" \/>+ Trong qu\u00e1 tr\u00ecnh thi\u1ebft l\u1eadp tin nh\u1eafn ch\u01b0\u01a1ng tr\u00ecnh hi\u1ec3n th\u1ecb n\u1ed9i dung tin nh\u1eafn kh\u00e1ch h\u00e0ng s\u1ebd nh\u00ecn th\u1ea5y tr\u00ean \u0111i\u1ec7n tho\u1ea1i \u1edf h\u00ecnh b\u00ean c\u1ea1nh gi\u00fap qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 xem tr\u01b0\u1edbc v\u00e0 th\u00eam b\u1edbt tin nh\u1eafn, h\u00ecnh \u1ea3nh cho h\u01a1p l\u00fd khi th\u00eam m\u1edbi tin. Nh\u1ea5n <strong>L\u01b0u l\u1ea1i<\/strong> \u0111\u1ec3 ho\u00e0n t\u1ea5t vi\u1ec7c th\u00eam tin nh\u1eafn m\u1edbi, nh\u1ea5n <strong>H\u1ee7y b\u1ecf<\/strong> \u0111\u1ec3 h\u1ee7y thao t\u00e1c th\u00eam tin nh\u1eafn tr\u00ean.<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568356921781.png\" alt=\"\" \/>&#8211; Sau khi th\u00eam th\u00e0nh c\u00f4ng tin nh\u1eafn m\u1edbi, m\u00e0n h\u00ecnh k\u1ecbch b\u1ea3n tr\u1ea3 l\u1eddi hi\u1ec3n th\u1ecb tin nh\u1eafn v\u1eeba th\u00eam.<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570005718027.png\" alt=\"\" \/>&#8211; Ti\u1ebfp t\u1ee5c t\u1ea1o th\u00eam c\u00e1c tin nh\u1eafn theo k\u1ecbch b\u1ea3n c\u1ea7n x\u00e2y d\u1ef1ng<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570009236948.png\" alt=\"\" \/>&#8211; Nh\u1ea5n gi\u1eef v\u00e0 k\u00e9o tin nh\u1eafn m\u1edbi v\u1eeba th\u00eam v\u00e0o v\u00f9ng k\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng.<br \/>\n&#8211; Click v\u00e0o n\u00fat<strong> B\u1eaft \u0111\u1ea7u<\/strong> \u0111\u1ec3 l\u1ef1a ch\u1ecdn tin nh\u1eafn \u0111\u1ea7u ti\u00ean trong k\u1ecbch b\u1ea3n m\u00e0 kh\u00e1ch h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c.<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570010241465.png\" alt=\"\" \/>&#8211; Nh\u1ea5n v\u00e0 k\u00e9o n\u1ed1i gi\u1eefa c\u00e1c n\u00fat chuy\u1ec3n h\u01b0\u1edbng (N\u00fat xanh \u0111\u1eadm trong tin nh\u1eafn) n\u1ed1i c\u00e1c tin nh\u1eafn v\u1edbi nhau \u0111\u1ec3 t\u1ea1o k\u1ecbch b\u1ea3n ho\u00e0n ch\u1ec9nh.<br \/>\n<img decoding=\"async\" class=\"img-size100\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570012929782.png\" alt=\"\" \/><strong>TH2<\/strong>: V\u1edbi tr\u01b0\u1eddng h\u1ee3p ch\u1ecdn <strong>K\u1ecbch b\u1ea3n ch\u00e0o m\u1eebng<\/strong> l\u00e0 tin nh\u1eafn th\u00ec qu\u1ea3n l\u00fd c\u0169ng th\u00eam m\u1edbi l\u1ea7n l\u01b0\u1ee3t nh\u01b0 b\u01b0\u1edbc th\u00eam m\u1edbi tin nh\u1eafn trong k\u1ecbch b\u1ea3n \u0111\u00e3 m\u00f4 t\u1ea3 \u1edf tr\u00ean<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568357546076.png\" alt=\"\" \/><strong>3.4. C\u00e2u tr\u1ea3 l\u1eddi m\u1eb7c \u0111\u1ecbnh<\/strong><br \/>\n&#8211; T\u1ea1i \u0111\u00e2y ch\u01b0\u01a1ng tr\u00ecnh \u0111ang hi\u1ec3n th\u1ecb 4 m\u1ee5c \u0111\u1ec3 thi\u1ebft l\u1eadp n\u1ed9i dung cho c\u00e2u tr\u1ea3 l\u1eddi m\u1eb7c \u0111\u1ecbnh bao g\u1ed3m: Tr\u1ea3 l\u1eddi b\u00ecnh lu\u1eadn ( D\u00f9ng \u0111\u1ec3 tr\u1ea3 l\u1eddi c\u00e1c b\u00ecnh lu\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean fanpage); Tr\u1ea3 l\u1eddi tin nh\u1eafn ( D\u00f9ng \u0111\u1ec3 tr\u1ea3 l\u1eddi tin nh\u1eafn c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ebfn page); Tr\u1ea3 l\u1eddi b\u00ecnh lu\u1eadn c\u00f3 S\u0110T ( D\u00f9ng \u0111\u1ec3 tr\u1ea3 l\u1eddi l\u1ea1i c\u00e1c b\u00ecnh lu\u1eadn c\u00f3 ch\u1ee9a s\u1ed1 \u0111i\u1ec7n tho\u1ea1i); Tr\u1ea3 l\u1eddi tin nh\u1eafn c\u00f3 S\u0110T ( D\u00f9ng \u0111\u1ec3 tr\u1ea3 l\u1eddi tin nh\u1eafn c\u00f3 ch\u1ee9a S\u0110T c\u1ee7a kh\u00e1ch h\u00e0ng).<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568357958225.png\" alt=\"\" \/>+ Th\u00eam<strong> Tr\u1ea3 l\u1eddi b\u00ecnh lu\u1eadn<\/strong>: Ch\u01b0\u01a1ng tr\u00ecnh \u0111ang hi\u1ec3n th\u1ecb 2 check ch\u1ecdn khi t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi b\u00ecnh lu\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 Tr\u1ea3 l\u1eddi b\u1eb1ng b\u00ecnh lu\u1eadn v\u00e0 Tr\u1ea3 l\u1eddi b\u1eb1ng tin nh\u1eafn, check ch\u1ecdn v\u00e0o m\u1ee5c m\u00e0 shop mu\u1ed1n kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c, n\u1ebfu check ch\u1ecdn c\u1ea3 2 th\u00ec khi kh\u00e1ch h\u00e0ng b\u00ecnh lu\u1eadn tr\u00ean page s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 t\u1ef1 \u0111\u1ed9ng l\u1eddi b\u1eb1ng c\u1ea3 tin nh\u1eafn v\u00e0 b\u00ecnh lu\u1eadn<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568358585611.png\" alt=\"\" \/>&#8211; Nh\u1ea5n <img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568358001969.png\" alt=\"\" \/> \u0111\u1ec3 s\u1eeda l\u1ea1i c\u00e2u tr\u1ea3 l\u1eddi m\u1eb7c \u0111\u1ecbnh n\u1ebfu mu\u1ed1n thay \u0111\u1ed5i<br \/>\n+ Th\u00eam <strong>Tr\u1ea3 l\u1eddi tin nh\u1eafn<\/strong>: Nh\u1eadp n\u1ed9i dung tin nh\u1eafn tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng khi kh\u00e1ch h\u00e0ng nh\u1eafn tin t\u1edbi Fanpage, c\u00e1c thao t\u00e1c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 thao t\u00e1c th\u00eam m\u1edbi tin nh\u1eafn trong k\u1ecbch b\u1ea3n \u1edf ph\u00eda tr\u00ean<\/p>\n<p><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568358820100.png\" alt=\"\" \/>+ Th\u00eam <strong>Tr\u1ea3 l\u1eddi b\u00ecnh lu\u1eadn c\u00f3 S\u0110T<\/strong>: Ch\u01b0\u01a1ng tr\u00ecnh \u0111ang hi\u1ec3n th\u1ecb 2 check ch\u1ecdn khi t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi b\u00ecnh lu\u1eadn c\u00f3 ch\u1ee9a s\u1ed1 \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0 <strong>Tr\u1ea3 l\u1eddi b\u1eb1ng b\u00ecnh lu\u1eadn<\/strong> v\u00e0 <strong>Tr\u1ea3 l\u1eddi b\u1eb1ng tin nh\u1eafn<\/strong>, check ch\u1ecdn v\u00e0o m\u1ee5c m\u00e0 shop mu\u1ed1n kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c, n\u1ebfu check ch\u1ecdn c\u1ea3 2 th\u00ec khi kh\u00e1ch h\u00e0ng b\u00ecnh lu\u1eadn tr\u00ean page s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 t\u1ef1 \u0111\u1ed9ng l\u1eddi b\u1eb1ng c\u1ea3 tin nh\u1eafn v\u00e0 b\u00ecnh lu\u1eadn.<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568359182893.png\" alt=\"\" \/>+ Th\u00eam <strong>Tr\u1ea3 l\u1eddi tin nh\u1eafn c\u00f3 S\u0110T<\/strong>: Nh\u1eadp n\u1ed9i dung tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng kh\u00e1ch h\u00e0ng s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c khi nh\u1eafn tin \u0111\u1ebfn page m\u00e0 c\u00f3 ch\u1ee9a S\u0110T, c\u00e1c thao t\u00e1c t\u01b0\u01a1ng t\u1ef1 nh\u01b0 thao t\u00e1c th\u00eam m\u1edbi tin nh\u1eafn trong k\u1ecbch b\u1ea3n \u1edf ph\u00eda tr\u00ean<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568359309837.png\" alt=\"\" \/><strong>3.5 T\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi theo t\u1eeb kh\u00f3a<\/strong><br \/>\n&#8211; Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi d\u1ef1a v\u00e0o t\u1eeb kh\u00f3a trong n\u1ed9i dung tin nh\u1eafn, b\u00ecnh lu\u1eadn c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1c t\u1eeb kh\u00f3a n\u00e0y s\u1ebd do Qu\u1ea3n l\u00fd c\u1eeda h\u00e0ng thi\u1ebft l\u1eadp theo k\u1ecbch b\u1ea3n t\u01b0 v\u1ea5n c\u1ee7a c\u1eeda h\u00e0ng.<br \/>\n&#8211; T\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00e2u tr\u1ea3 l\u1eddi m\u1eb7c \u0111\u1ecbnh, khi kh\u00e1ch h\u00e0ng b\u00ecnh lu\u1eadn \u0111\u1ebfn s\u1ebd c\u00f3 c\u00e1c s\u1ef1 l\u1ef1a ch\u1ecdn l\u00e0 tr\u1ea3 l\u1eddi b\u1eb1ng b\u00ecnh lu\u1eadn, tr\u1ea3 l\u1eddi b\u1eb1ng tin nh\u1eafn ho\u1eb7c tr\u1ea3 l\u1eddi b\u1eb1ng c\u1ea3 b\u00ecnh lu\u1eadn v\u00e0 tin nh\u1eafn; kh\u00e1ch h\u00e0ng nh\u1eafn tin \u0111\u1ebfn s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c tin nh\u1eafn t\u1ef1 \u0111\u1ed9ng theo \u0111\u00fang thi\u1ebft l\u1eadp<br \/>\n&#8211; Ch\u1ecdn thi\u1ebft l\u1eadp c\u00e2u tr\u1ea3 l\u1eddi cho b\u00ecnh lu\u1eadn ho\u1eb7c c\u00e2u tr\u1ea3 l\u1eddi cho tin nh\u1eafn, nh\u1ea5n v\u00e0o bi\u1ec3u t\u01b0\u1ee3ng <img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570067804399.png\" alt=\"\" \/> \u0111\u1ec3 th\u00eam m\u1edbi nh\u00f3m t\u1eeb kh\u00f3a<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570068451114.png\" alt=\"\" \/>&#8211; \u0110\u1eb7t t\u00ean nh\u00f3m v\u00e0 nh\u1eadp c\u00e1c t\u1eeb kh\u00f3a theo ch\u1ee7 \u0111\u1ec1 \u0111\u00e3 ch\u1ecdn<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570069101568.png\" alt=\"\" \/>&#8211; Nh\u1ea5n v\u00e0o <strong>T<\/strong><strong>hi\u1ebft l\u1eadp c\u00e2u tr\u1ea3 l\u1eddi<\/strong> \u0111\u1ec3 s\u1eeda ho\u1eb7c th\u00eam c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng cho m\u1ed7i nh\u00f3m t\u1eeb kh\u00f3a<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570071067812.png\" alt=\"\" \/>&#8211; Nh\u1ea5n v\u00e0o n\u00fat <img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570071637918.png\" alt=\"\" \/> \u0111\u1ec3 xem th\u1eed n\u1ed9i dung c\u00e2u tr\u1ea3 l\u1eddi.<br \/>\n<img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1570071597349.png\" alt=\"\" \/><strong>L\u01b0u \u00fd: <\/strong>N\u1ebfu 1 t\u1eeb kh\u00f3a c\u00f3 nhi\u1ec1u c\u00e2u tr\u1ea3 l\u1eddi t\u1ef1 \u0111\u1ed9ng kh\u00e1c nhau th\u00ec khi kh\u00e1ch h\u00e0ng nh\u1eafn tin\/b\u00ecnh lu\u1eadn \u0111\u1ebfn s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c ng\u1eabu nhi\u00ean 1 trong c\u00e1c c\u00e2u tr\u1ea3 l\u1eddi \u0111\u00e3 \u0111\u01b0\u1ee3c thi\u1ebft l\u1eadp<br \/>\n<strong>3.6. Ho\u00e0n th\u00e0nh<\/strong><br \/>\n&#8211; T\u1ea1i \u0111\u00e2y ch\u01b0\u01a1ng tr\u00ecnh \u0111ang hi\u1ec3n th\u1ecb t\u1ea5t c\u1ea3 c\u00e1c page \u0111\u00e3 k\u1ebft n\u1ed1i \u0111\u1ebfn OCM, click v\u00e0o page mu\u1ed1n \u00e1p d\u1ee5ng chatbot \u0111ang th\u00eam v\u00e0 ch\u1ecdn t\u00ean chatbot \u0111\u1ec3 \u00e1p d\u1ee5ng cho page \u0111ang ch\u1ecdn ho\u1eb7c nh\u1ea5n v\u00e0o Ch\u1ecdn chatbot chung \u0111\u1ec3 \u00e1p d\u1ee5ng chatbot \u0111ang th\u00eam cho t\u1ea5t c\u1ea3 c\u00e1c page<\/p>\n<p><img decoding=\"async\" src=\"\/vi\/wp-content\/uploads\/2020\/02\/1568362323721.png\" alt=\"\" \/>&#8211; Nh\u1ea5n <strong>K\u00edch ho\u1ea1t Chatbot<\/strong> \u0111\u1ec3 th\u00eam m\u1edbi v\u00e0 \u00e1p d\u1ee5ng chatbot cho c\u00e1c page v\u1eeba ch\u1ecdn.<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; 1. M\u1ee5c \u0111\u00edch \u200b- Gi\u00fap c\u1eeda h\u00e0ng t\u1ef1 t\u1ea1o chatbot m\u1edbi (trong l\u1ea7n s\u1eed d\u1ee5ng \u0111\u1ea7u ti\u00ean) \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c tin nh\u1eafn\/b\u00ecnh lu\u1eadn so\u1ea1n tr\u01b0\u1edbc ho\u1eb7c g\u1eedi c\u00e1c th\u00f4ng tin v\u1ec1 khuy\u1ebfn m\u1ea1i, v\u1ec1 s\u1ea3n ph\u1ea9m, th\u00f4ng tin c\u1ee7a c\u1eeda h\u00e0ng theo k\u1ecbch&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[132],"ht-kb-tag":[],"class_list":["post-200","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-chatbot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>T\u1ef1 t\u1ea1o chatbot - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"\/vi\/kb\/tu_tao_chatbot\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u1ef1 t\u1ea1o chatbot - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"og:description\" content=\"&nbsp; 1. M\u1ee5c \u0111\u00edch \u200b- Gi\u00fap c\u1eeda h\u00e0ng t\u1ef1 t\u1ea1o chatbot m\u1edbi (trong l\u1ea7n s\u1eed d\u1ee5ng \u0111\u1ea7u ti\u00ean) \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng tr\u1ea3 l\u1eddi kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1c tin nh\u1eafn\/b\u00ecnh lu\u1eadn so\u1ea1n tr\u01b0\u1edbc ho\u1eb7c g\u1eedi c\u00e1c th\u00f4ng tin v\u1ec1 khuy\u1ebfn m\u1ea1i, v\u1ec1 s\u1ea3n ph\u1ea9m, th\u00f4ng tin c\u1ee7a c\u1eeda h\u00e0ng theo k\u1ecbch...\" \/>\n<meta property=\"og:url\" content=\"\/vi\/kb\/tu_tao_chatbot\" \/>\n<meta property=\"og:site_name\" content=\"T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam\" \/>\n<meta property=\"article:modified_time\" content=\"2020-07-04T03:52:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"13 ph\u00fat\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"T\u1ef1 t\u1ea1o chatbot - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"\/vi\/kb\/tu_tao_chatbot","og_locale":"vi_VN","og_type":"article","og_title":"T\u1ef1 t\u1ea1o chatbot - T\u00e0i li\u1ec7u h\u01b0\u1edbng d\u1eabn MISA eShop Vi\u1ec7t Nam","og_description":"&nbsp; 1. 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